Refund policy

Refund Policy

We want you to be fully satisfied with your purchase.

Returns

You may return items within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in original condition

• Items must be in original packaging

Non-returnable Items

Certain items may not be eligible for return, including:

• Final sale items

• Customized or personalized products

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method. Please allow approximately 7 business days for the refund to be completed, depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For return requests, please contact:
support@perlity.com